Gonzalez Elementary School - Technology Support Request Form

To request technology assistance, please complete this form. To send your request, click the Submit button. Submit a separate form for each problem or issue.

User Information
Your Name* :
Your Email Address* :
Room or Office Number* :
Your Phone Number :
Hardware Information
Property ID Number¹ :
Serial Number¹ :
Manufacturer :
Model :
Computer Operating System :
Problem Type :	Select the one that most closely describes the reason for your request.
Software Information
Problem Type :	Select the one that most closely describes the reason for your request.
Access Problem :	Select the one that most closely describes the reason for your request.
Additional Information
Error Message :	The following error message was displayed:
Problem Description :	In your own words (you do not have to use technical terms), please describe the reason for your support request.
* Indicates Required Items
¹ For all hardware requests, please provide the district's property ID number (barcode number) and the serial number of the equipment (computer, monitor, printer, scanner, etc) that is referenced in this support request. The numbers can be found on the barcode label affixed to the unit. (See the sample barcode label below.) The district's property ID number appears immediately below or adjacent to the barcode, and the serial number is usually preceded by "S#" which in the example above would be 8KQLP.

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